Refund Policy

This Refund Policy sets forth the return, exchange and refund rules for all purchases on fellowproductsstore.com, aiming to protect the legitimate rights and interests of every customer.

fellowproductsstore.com supports a 60-day return policy for all eligible products. Customers can apply for return service within 60 days from the date of receiving the goods, as long as the products remain unused, intact and kept in original packaging.

We provide free return service for all qualified return applications. Customers do not need to bear any return shipping fee, making the return process simple and cost-free.

After we receive and inspect your returned goods and confirm they meet return conditions, we will complete the refund procedure within 5 to 10 business days. The refund will be returned according to your original payment channel, and the arrival time shall follow the rule of the corresponding payment platform.

All refund amounts on fellowproductsstore.com are calculated and returned in unified USD currency, consistent with the order settlement standard.